Privacy Policy

1. Introduction

Welcome to India Smart Web ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indiasmartweb.com and use our web design and development services.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected] or call us at +91-80-4738-2965.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

Personal Information

The personal information we collect may include:

• Name and contact data (email address, phone number, mailing address)
• Company name and business information
• Project requirements and specifications
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide and maintain our services: Processing your project requests, delivering web design and development services, and managing client relationships.
• To communicate with you: Responding to inquiries, providing customer support, and sending project updates and notifications.
• To process payments: Managing billing and payment processing for our services.
• To improve our services: Analyzing website usage to enhance user experience and auto-optimize our services.
• To send marketing communications: Sending newsletters, promotional materials, and updates about our services (with your consent).
• To comply with legal obligations: Meeting regulatory requirements and protecting our legal rights.

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and analytics.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from governmental authorities.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website with auto-tracking
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your browsing activity to provide relevant advertisements

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure with auto-backup systems
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent at any time where we rely on consent

To exercise these rights, please contact us at [email protected] or +91-80-4738-2965.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Compliance with Indian Laws:

India Smart Web complies with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to protecting your personal information in accordance with these regulations.